Case studies
Agency· 5 min read·Updated Jul 2026
CASE STUDY · A CaptureFlow customer story

InStream Group replaced a 4-tool content stack with one platform

Poland's largest B2B sales agency rolled CaptureFlow out across its own team and 30+ client brands, going from 28 to 80 paid seats in about four months.

InStream Group logo
InStream Group
B2B sales agency · Poznań, Poland
28 → 80
Paid seats in ~4 months
30+
Client workspaces, one account
64
Active users
A sample of the client portfolio
ShellEYBMWT-MobileDellSageKuehne + NagelRaiffeisenbankComarchAssecoHellmannRandstadDocuWareElavonGrant ThorntonMaspexSII
01

Poland's largest B2B sales agency

When an agency this size picks a vendor, that vendor has to scale to enterprise content workflows by default.

InStream Group runs lead generation, social selling, sales transformation and CRM for over 1,500 clients, from offices in Poznań, Warsaw, Pleszew, London, Madrid, Rome and Bogotá. A tool that works for one founder is not the same as a tool that works across a whole sales floor, let alone dozens of client brands at once.

The client roster sets the bar. A sample of the 1,500+ portfolio includes Shell, EY, BMW, T-Mobile, Dell and Sage. So when InStream evaluated a content platform, the question was never whether it could produce one good post, it was whether it could run content operations at agency scale.

InStream Group turned out to be a competent partner in building business relations and expanding our sales operations.

Hubert Paczkowski · Sage
02

A 4-tool stack with a ceiling

Before CaptureFlow, every piece of content passed through four disconnected tools.

Each tool did one job well, and the seams between them did all the damage. Advocacy distribution lived in one place, drafting in another, graphics in a third, scheduling in a fourth. Nothing carried a person's voice from one step to the next.

After: one platform
  • Capture, draft, format and schedule in one place
  • A voice model per person, so advocacy sounds human
  • A dedicated workspace per client
  • One login for the whole agency
Before: four tools
  • Sharebee for employee advocacy distribution
  • ChatGPT for draft generation
  • Canva for carousels and graphics
  • A separate scheduler for publishing

That four-tool workflow created three compounding problems, and each one got worse as the agency grew.

Manual stitching

Each tool solved one piece. Moving content between them took hours per week per person.

Generic voice

Templates and prompts produced corporate copy. The whole point of advocacy was getting diluted.

No scale for clients

Running content across 1,500 clients through a 4-tool workflow meant every new client added tool-hopping hours.

In Filip Duszczak's words
Managing all clients was extremely manual work.
03

20 minutes from demo to yes

The decision did not take a procurement cycle. It took one demo.

InStream was already paying for a content tool. Filip Duszczak, the Group CEO, saw a CaptureFlow demo and made the call on the spot.

I will jump from our content tool to you in 20 minutes. You're much more advanced than they are.

Filip Duszczak · Group CEO, InStream Group · first reaction to the demo

CaptureFlow demoed on February 19, 2026. The first 28 paid seats were live by the beginning of March.

04

Two use cases on one platform

InStream did not run a cautious pilot. It put the platform to work in two directions at once.

Team-wide employee advocacy
Own team

The full sales and marketing team records short voice or video captures. CaptureFlow generates a month of multi-format LinkedIn content matched to each person's voice. Not a pilot, not a subset, the entire team rolling out advocacy in parallel.

Marketing team client content
Client work

The marketing team captures client founder and executive voice in 10-minute sessions and repurposes it into 15+ assets across LinkedIn, TikTok and Instagram. What used to take a full writer per client now runs from one platform.

Both use cases run on the same engine. CaptureFlow is an AI content agent that turns your expertise into weeks of on-brand content for every platform: you capture one idea in five minutes, and the agent, trained on each person's voice, reshapes it into native content for every channel. InStream's sales team even uses it inside their own pitch conversations with clients.

05

30+ client brands, one account, zero new tools per client

After going live, InStream operationalized the agency model and scaled it fast, from a dozen workspaces to 30+ in a matter of months.

Each client gets a dedicated workspace inside one CaptureFlow account: a distinct voice, its own content calendar, and its own publishing flow. Every new client adds a workspace, not a tool. That is what makes CaptureFlow work for agencies running many brands rather than a single account.

InStream Group
Main

22 users · main team · 196 posts

InStream ENG

English-language team

MAAG

Client · 21 published

Rollform

Client · 16 published

DTW Logistics

Client · 12 published

Talo Energy

Client · 16 scheduled

efectivo

Client · Spanish-language

Ekovoltis

Client workspace

+ 20 more

StethoMe, Hotel Kossak, Progress Eco, PROCILON GROUP, Marathon, Gannet and more

Multi-tenant, by design
30+ client workspaces live inside one InStream account, each with its own voice model, calendar and publishing flow. Revenue follows growth, not fixed tooling cost.
06

Four months in, from their live account

These are the numbers from InStream's own CaptureFlow agency dashboard, not a projection.

MetricValue
Content ideas623
Posts drafted506
Captures (video / voice)149
Posts published92
Active users64
Tools replaced4 → 1
Feb 2026Demo
20 minutes from demo to a yes
March28 seats
First cohort live
May55 seats
2x in two months
July80 seats
Nearly 3x, 30+ client workspaces
Paid-seat growth across the first four months.
82% activation in the first cohort
23 of the original 28 seats activated. Most internal tools land in the 30–40% range, so agencies do not multiply seats on tools that do not work. 28 to 80 paid seats and 30+ live client workspaces is multi-tenant agency proof at scale.

The takeaways

  • 01A 4-tool content stack has a ceiling. InStream replaced four tools with one and freed compound hours per team member every week.
  • 02Employee advocacy fails without authentic voice. Corporate templates do not move on LinkedIn, captured voice does.
  • 03Seat-based pricing scales with the agency. Every new client is a new seat, so revenue follows growth instead of fixed cost.
  • 04The agency model runs on one account. 30+ client brands, each a dedicated workspace with its own voice, calendar and publishing flow.
  • 05Adoption is the real proof. 82% activation in the first cohort, versus the 30 to 40% most internal tools see.
  • 06The switch was fast. 20 minutes from demo to decision, 28 seats live within weeks, 80 within four months.

Customer story shared with permission. Numbers verified from InStream's CaptureFlow agency dashboard as of 2026-07-02.

Frequently asked questions

Who is InStream Group?
InStream Group is Poland's largest B2B sales agency, running lead generation, social selling, sales transformation and CRM for over 1,500 clients including Shell, EY, BMW, T-Mobile and Dell, from offices across Europe and Latin America.
What did CaptureFlow replace for InStream?
A four-tool content stack: Sharebee for employee advocacy distribution, ChatGPT for drafting, Canva for graphics, and a separate scheduler for publishing. CaptureFlow now handles capture, drafting, formatting and scheduling in one platform.
How does an agency run multiple clients in CaptureFlow?
Each client gets a dedicated workspace inside one CaptureFlow account, with its own voice model, content calendar and publishing flow. InStream runs 30+ client brands this way, adding a workspace per client instead of a new tool.
What results did InStream see?
In about four months InStream went from 28 to 80 paid seats with 64 active users and 82% activation in the first cohort, producing 623 content ideas, 506 drafted posts and 92 published posts from their live account as of July 2026.
100+ founders capturing this week

Run the same agency playbook InStream is running.

7-day free trial · Cancel anytime